Privacy Policy

1. Introduction

PowerVolt UK Ltd. ("PowerVolt," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We adhere to the principles of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Billing and payment information
• Energy usage data
• Property information
• Communication preferences

Information Collected Automatically

When you access or use our website, we may automatically collect certain information, including:

• Device information (such as IP address, browser type, and operating system)
• Usage information (such as pages visited, time spent on pages, and links clicked)
• Location information (when permitted by your device settings)
• Cookie and tracking data (as described in our Cookie Policy)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Managing your account and providing customer support
• Sending you technical notices, updates, security alerts, and administrative messages
• Communicating with you about products, services, offers, promotions, and events
• Personalizing your experience and delivering content relevant to your interests
• Monitoring and analyzing trends, usage, and activities
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities
• Complying with legal and regulatory requirements

4. Information Sharing

We may share your information in the following circumstances:

• With service providers, contractors, and other third parties who perform services on our behalf
• With energy suppliers and network operators as necessary to provide our services
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or regulation
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of PowerVolt or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With your consent or at your direction

5. Your Rights

Under the GDPR and UK data protection laws, you have the following rights:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct inaccurate or incomplete information.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
• Right to data portability: You can request that we transfer your data to another controller.
• Right to object: You can object to our processing of your personal data in certain circumstances.
• Rights related to automated decision-making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about our use of cookies, please refer to our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: